FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We use Stripe payment gateway which accepts all major credit cards.
We also accept direct transfers to our bank account.
In Cairns, QLD
Gateway to the tropical North and QLD outback.
Via our phone number or email address, both of these are located at the top of every page.
Please see our refunds and returns policy located Here
No, as long as you choose tours that meet your physical abilities.
All of our vehicles that travel to remote locations have Starlink internet onboard.
All other tours you will have access to 4/5g where it is available (Australia is a vast country and there are intermittent areas where there is no coverage for short periods)
Our management team come from a heritage of travel, Carmen’s Father and Uncle started exploring Australia back in the 1960’s, they made movies and TV shows showing the areas they explored.
Carmen spent years on the road with them and as a result also knows this country well.